Privacy notice

This is a courtesy translation. The Spanish version of this notice is the legally binding text.

1. Party responsible for protecting your personal data

EUROPLAST, S.A. DE C.V. (hereinafter “EUROPLAST” or the “Company”), with registered address at Avenida Ruiz Cortines No. 57, Colonia Lomas de Atizapán, Atizapán, Estado de México, C.P. 52977, is responsible for the processing of your personal data and is committed to safeguarding the privacy of personal information obtained through its online services and other means permitted by law.

Personal Data Protection Officer: José Jorge Rivera Guzmán · Email: finanzas1@europlast.com.mx · Phone: 55 5077 1200.

2. For what purposes do we collect and use your personal data?

To formalize contracts for the products and services we sell.
To take and respond to your orders.
To communicate with you regarding the purchase of our products and services.
To follow up on the commercial and service relationship.
To offer you products and/or services related to those you have purchased.
To follow up on warranties for the products and/or services contracted.
To inform you about news related to our products and/or services.
To evaluate the quality of our products or services.
To carry out internal studies that help us improve what we sell.

3. What personal data will we obtain and where?

We collect your information when you provide it to us directly (quote form, WhatsApp, email, phone) or through our website. The data we may collect includes: name, address, email, phone number, and billing information where applicable.

4. ARCO rights

You have the right to Access, Rectify, Cancel, or Object to (ARCO rights) the processing of your personal data. You may exercise these rights by sending a written request to the address stated above or to finanzas1@europlast.com.mx, including your name, address or contact method, identification, and the specific data over which you are exercising your right. EUROPLAST has a maximum of 20 business days to respond.

5. Withdrawal of consent

You may withdraw the consent granted for the processing of your data at any time, by written request through the contact channels stated in this notice.

6. Data transfer and confidentiality

EUROPLAST will not sell, give away, share, or rent your personal information to third parties. We are committed to not transferring your personal information without your consent, except for the exceptions set out in Article 37 of the Federal Law on the Protection of Personal Data Held by Private Parties (Ley Federal de Protección de Datos Personales en Posesión de los Particulares).

7. Changes to this privacy notice

EUROPLAST reserves the right to modify this privacy notice. Updates will be available on this same page.

8. Complaints and reports

If you believe your right to personal data protection has been violated, you may file a complaint or report with the National Institute for Transparency, Access to Information and Personal Data Protection (INAI).

Last updated: 2020-01-01 (migrated from the previous site; pending legal review for the relaunch).